Shipping & ordering
Shipping depends on the actual shipment.
Paper can be heavy and vulnerable to bending or moisture. Freight is confirmed from the destination, packed dimensions, weight and available service. We do not publish a universal flat shipping rate.
How an inquiry becomes an order.
- Send your product references or project requirements.
- Confirm available specifications and any required samples.
- Review the written quotation, including packing, lead time and freight.
- Confirm payment and order terms before dispatch or production.
Customs and delivery.
The quotation must state who is responsible for import duties, taxes and clearance. Transit estimates depend on the chosen route and do not constitute a guaranteed arrival date.
Questions or problems.
Contact us through the inquiry form with your reference and a description of the issue. For shipment damage, retain the packaging and photographs so the issue can be reviewed. Order-specific return, cancellation and claim terms must be agreed before payment.
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